Service Goal
One choice, lifetime service. Help customers obtain the best economic benefits.
Xinglass aims to build and maintain a lifelong cooperative relationship with customers and partners to deliver high-quality services and establish the best reputation in the industry.
Service System
Xinglass has sales and after-sales service centers in China, the United States, Canada, France, India, Mexico, the Middle East, South America, and other countries to provide direct after-sales service and technical support for global customers.
No Service Delay, No Language Barriers
Xinglass provides a no time difference all-weather 24/7 service, providing guarantee for efficient and stable operation of equipment for customers around the world, and at the same time providing customers with the best customer experience. The after-sales staff are fluent in English without any language barriers, and Xinglass online customer service will answer any questions from customers within a few minutes, which is far faster and more efficient than other companies.
Services
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Solutions
A full set of whole plant equipment (from cutting, edging, processing, washing to tempering)Glass processing enterprises production linesNew factory setup, whole plant solutionsIntelligent automation, smart factory -
Technical Services
Technical supportSpare parts supplyMachine renovation and upgradeMachine relocationMachine trainingMachine inspectionMachine maintenance plan -
Consultation service
Equipment managementGlass technology consultancyProduction optimizationProcess flow and process optimizationProduction cost reductionProduction efficiency improvementReferrals to other suppliers
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High-Effective Service
The service requirement of Xinglass is to ensure that every service is accurate and in place, to ensure that in the shortest time to provide customers with the most efficient service and to solve any technical problems for customers. -
Good Reputation
Xinglass recognizes and ensures that saving time and energy doesn’t only apply for the products but also for the delivery of services. Since our entry into the global market, we have received 100% positive comments from customers, and we have established a very good reputation in the global glass industry.
Customer Satisfaction is our number one priority
Please feel free to contact us at any time, we will be happy to provide any help to you and your business.